See exactly what a Freight Recovery Scan returns.
This page uses a fully synthetic freight-audit example to show the output format: what gets flagged, what has evidence, what is still missing, and what can or cannot be counted as verified recovery. It is not a client case study or a promise of savings.
Sample scope and input
Synthetic sample: 420 invoice rows, three carriers, two modes and approximately $184,000 in billed freight spend. The initial screen uses only read-only export fields and does not assume every anomaly is recoverable.
- Carrier or vendor name
- Invoice number and invoice date
- Shipment, load, PRO, tracking or container identifier when available
- Charge description / accessorial description
- Billed amount and currency
- Payment status or payment date when available
- Origin / destination or lane when available
- Service level, mode or equipment type when available
- Business unit / payer entity if more than one entity shares the data
Do not send through the public lead form: invoices, contracts, credentials, banking data, bills of lading or other sensitive operational documents. The public form is for scope only.
Synthetic Recovery Scan output
Illustrative only. None of the numbers below came from a client. They demonstrate how Recovery OS keeps exposure, candidates and verified recovery separate.
Charges worth reviewing. Not recovery and not revenue.
Three items with enough support to enter human recovery review.
Potential issues held in REVIEW. No monetary recovery value is recognized.
No carrier credit or refund exists in this synthetic stage, so verified recovery remains zero.
A candidate is not a fee event. Commercial Ledger stays at zero until the agreed earning condition occurs.
Request only the specific contract, rate or event evidence needed for the three prioritized candidates.
Candidate detail
- C-001 — duplicate charge — $1,480: same shipment identifier and charge amount appears twice. Grade A pending payment/void confirmation.
- C-002 — unsupported accessorial — $1,920: billed special service lacks supporting event record in the supplied export. Grade B; request carrier support.
- C-003 — rate variance — $860: billed base rate differs from the supplied rate reference after unit normalization. Grade A pending effective-date confirmation.
2. Request supporting evidence only for prioritized candidates
- Original invoice, invoice date and invoice number
- Contract, rate sheet, tariff or written quote that applies to the shipment
- Shipment / load / container identifier
- Pickup, delivery, availability and return timestamps when relevant
- Proof of accessorial event when a special charge was billed
- Any credit memo, dispute note or carrier correspondence already issued
3. What the scan checks after normalization
Does the billed rate differ from an explicit contractual or documented rate?
Is the same charge, shipment or accessorial represented more than once?
Is there documentary support for detention, liftgate, redelivery, inside delivery or another special service?
Do units, weight, class or billed quantity match the underlying shipment evidence?
Was the surcharge calculated from the contractually applicable base and period?
For Ocean D&D, preserve the invoice issue date and event dates so rule-based timing checks can be performed.
4. Grade every candidate by evidence strength
Invoice variance plus explicit support. Candidate for recovery review.
Potential issue, but one key document or event record is missing.
Looks unusual but lacks enough support to assign a recovery value.
5. Protect deadlines and dispute windows
Record the invoice date, date received, oldest charge age and any contractual or carrier dispute deadline. For Ocean demurrage and detention, the Federal Maritime Commission says the remaining billing rule includes invoice information requirements and a 30-day issuance deadline; applicability still depends on the actual invoice, dates and parties involved.
Primary source: Federal Maritime Commission advisory.
6. Keep exposure, candidate value, claims and verified recovery separate
- Flagged exposure: charges worth reviewing.
- Evidence-backed candidate recovery: supported amount that can enter a recovery workflow.
- Open claim / dispute: not revenue and not recovered cash.
- Verified recovery: credit applied or refund received with supporting evidence.
Want the same output format for your freight data?
Start with company, work email, recovery scope and approximate monthly volume. Sensitive invoices and shipment documents are not requested through the public form.
Request a Recovery OS screen